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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Williams

November 16, 2024

5  out of  5
rating by Sam Williams
"Very friendly staff. Very helpful."
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Allyson Williams

November 16, 2024

5  out of  5
rating by Allyson Williams
"Customer service was awesome! Helped me set up my drive safe and save and was very helpful!"
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Zachary Malcom

September 19, 2024

5  out of  5
rating by Zachary Malcom
"So helpful! Michael helped me find a quote that works for my family, thank you so much! Would reccomend."
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Kody Niese

August 27, 2024

5  out of  5
rating by Kody Niese
"Great service. Agent and staff are very friendly and Knowledgeable. Trenton will find a solution to save you money on business as well as your home and auto. Highly recommend!"
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clarrissa kimberly

March 4, 2024

5  out of  5
rating by clarrissa kimberly
"Always very friendly and helpful!! Great group of folks to do business with! Appreciate them very much!"
We responded:
"Thank you for being the best part of our agency. We appreciate your kind words."
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Laura Watson

January 23, 2024

5  out of  5
rating by Laura Watson
"My daughter's window was cracked by a passing snow plow during inclement weather. I reached out through email to see how to get it repaired quickly. Within 24 hrs the repair appointment had been set up and carried out and her car returned to her without her having to get her young toddler out in below freezing weather nor did she have to worry about trying to keep him occupied in a shop while the work was being done. This made the issue anxiety free for her and myself. But the customer care didn't stop there Trenton emailed checking to make sure everything was done as planned and met our expectations. This is why I am proud to be a State Farm customer. Im more than a client they treat these situations like they would want their own needs met."
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Paul

December 9, 2023

5  out of  5
rating by Paul
"Super happy with these guys"
We responded:
"Thank you so much for the 5-star review, Paul. We wish you and your family a very happy holidays."
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Elizabeth Thomas

November 16, 2023

5  out of  5
rating by Elizabeth Thomas
"Trenton is awesome!"
We responded:
"Thank you for the 5-Star review, Elizabeth. You’re awesome too!"
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Jake Webster

October 5, 2023

5  out of  5
rating by Jake Webster
"Trenton and his team are outstanding! I had progressive and decided to switch! He has saved me over a 120 a month and not to mention he is super easy to work with! 10/10 recommend!"
We responded:
"Thank you so much for taking the time to leave us a glowing review! We're thrilled to hear that you had such a positive experience with Trenton and our team. We're delighted to know that we were able to help you save over $120 a month and that you found Trenton to be super easy to work with. It's always our goal to provide our customers with the best possible service and to help them save money wherever we can. We're grateful for your business and we hope that you'll continue to choose us for your insurance needs in the future. Thanks again for the 10/10 recommendation!"
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pat adams

October 4, 2023

5  out of  5
rating by pat adams
"Enjoyed talking to Calab! He saved me a lot of money. Thanks!! Would recommend checking him out at State Farm."
We responded:
"Thank you for leaving Caleb a 5-star review. We are appreciative of your business and always happy to save you money!"
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Patrick Sweazy

August 5, 2023

1  out of  5
rating by Patrick Sweazy
"Won’t stop sending unwanted mail to my house when asked to stop. Associated with State Farm as well."
We responded:
"Patrick - I’m not seeing your name in the system associated with my locally owned office, therefore I am unable remove you from receiving any corporate mailers. Please contact my office so we can assist you with unwanted mail."
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Floyd spoon

June 21, 2023

4  out of  5
rating by Floyd spoon
"Nice and friendly"
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Bre Ricketts

May 23, 2023

5  out of  5
rating by Bre Ricketts
"I always have a great experience with Trenton's team. I moved out of state and had to use another agent for a few years. When I moved back, Trent was able to save me hundreds of dollars compared to my other State Farm agent. I highly recommend seeing what discounts he can offer to you to save you money every month!"
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Justin Napier

May 21, 2023

5  out of  5
rating by Justin Napier
"I switched all my insurance policies to Trenton Ricketts at the beginning of this year... He is definitely the best Insurance agent I have ever dealt with... He answered every question I had for him and made me feel so at home switching... I highly recommend Trenton Ricketts if you are looking for an Insurance agent..."
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Max Lynch

May 21, 2023

5  out of  5
rating by Max Lynch
"Trenton Ricketts State Farm goes above and beyond for their clients! Anytime I need something done it’s handled quickly and efficiently."
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Linda Mertz

May 4, 2023

5  out of  5
rating by Linda Mertz
"Great customer service! Very happy with Alexis. She was very helpful by answering all my questions. She was able to set up my auto & home insurance effective immediately. Lovely young lady Thank you"
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Doug Carpenter

May 4, 2023

5  out of  5
rating by Doug Carpenter
"Great customer service."
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Michael McFann

May 4, 2023

5  out of  5
rating by Michael McFann
"Alexis is amazing, we’ve followed her to each company she’s gone to. She helpful, nice, and gets you exactly what you need! Always have to recommend her to anyone who ever needs insurance!"
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Caleb McClellan

May 3, 2023

5  out of  5
rating by Caleb McClellan
"Very helpful team! They went above and beyond in helping me get the coverage I needed for piece of mind."
We responded:
"Thank you for leaving our team a 5-star review. We take pride in assisting our clients in finding the best coverage for their family. "
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Christy Warnke

April 29, 2023

5  out of  5
rating by Christy Warnke
"Alexis is great. She is super friendly and she truly cares about people. I am happy to have her as my agent."
We responded:
"Thank you for the kind review, Christy. We are lucky to have such a wonderful team of caring individuals."
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Karen Mathis

April 28, 2023

5  out of  5
rating by Karen Mathis
"Alexis was awesome.She is very punctual and very nice all the way around.We bought homeowners and car insurance.Dont hesitate to go to Alexis at State Farm and they are all very friendly and will meet your insurance needs."
We responded:
"Karen - thank you so much for taking the time to leave us an awesome review. We truly enjoyed having you as a client in our office."
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A Brigitte

February 20, 2023

5  out of  5
rating by A Brigitte
"Alexis at Trenton Ricketts is very proffessional, patient, resourceful and patient. I would recommend her for any insurance needs."
We responded:
"Thank you for the 5-star review. We are lucky to have such a caring and knowledgeable team. Please feel free to reach out for any insurance needs. - Trenton "
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Misty Cubert

February 14, 2023

5  out of  5
rating by Misty Cubert
"I just had my appointment with Alexis today. She was so informative, personal, and professional. She helped me save so much money on my insurance and this is even after 4 years of being with State Farm. If you want up front honesty about insurance and you want help making the right choices for your needs you have to see Alexis! Thank you Alexis for the wonderful peace of mind I left with this morning. You are awesome."
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Linda Wood

January 26, 2023

5  out of  5
rating by Linda Wood
"Great experience, Michael was very thorough in reviewing our account and made suggestions that we are following through with. He is a definite asset for State Farm."
We responded:
"Thank you kindly for the 5-star review. We appreciate your business."
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Michelle Patton

January 25, 2023

5  out of  5
rating by Michelle Patton
"I've been with State Farm for many years and just did a review and check up on all of my policies with Alexis. She was VERY knowledgeable and I am extremely impressed with her and this office."