State Farm® Insurance Agent Trenton Ricketts
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Hughes
December 18, 2024
"I have been with this particular State Farm for a few years now. I can tell you that I have never had a complaint!! Every time I have had any sort of issue, accidents, questions Caleb and this team have always made it right or have lead me in the right direction. I have multiple vehicle policies and life insurance through this company and it is very affordable and well manageable when needed. I’m also loving that we don’t have 2 separate Apps on our phones for DriveSafe. Them being in the same app has helped me so much keeping on top of things. I would recommend Trenton Rickett’s StateFarm team every time. If you are looking for insurance give them a call and ask for Caleb!!"
"Jessica - We GREATLY appreciate your 5-star review. Thank goodness no one was seriously hurt. Enjoy the rest of the summer and your fancy boat! =))"
Jeanna Carter
December 11, 2024
"Just a note that Trenton Ricketts and his staff, especially Caleb have been such a help to our family on a number of occasions. From organizing and keeping out vehicle insurance as cheap as possible to helping me get my heat pump replaced during a tramatic time, these folks are the epitomy of profesional and caring! I would give them my reccomendation any day!"
"Jeanna - I truly appreciate the kind words. I’m blessed to have such an amazing staff and clients like yourself."
Brittany Bowling
December 5, 2024
"They have been great to work with and I would recommend them to anyone"
"Thank you for taking the time to leave us a review. We value your feedback. Happy Holidays from all of us at Trenton Ricketts State Farm! "
RACHAEL JEWELL
November 25, 2024
"Just switched from another Company and the transition was seemless. Appreciate Cory and the team at Ricketts State Farm for helping me get better coverage and a lower rate! Thanks and keep up the great work!!"
"Rachel - thank you so much for the 5-star review. We hear that Corey was able to get you a better deal on your insurance needs. Have a Happy Holidays from all of us at Trenton Ricketts State Farm."
Cody Gullion
November 23, 2024
"Great customer service and very professional. Everyone in the office is nice and helpful. We actually had a house fire and Trenton was there before the last fire truck even left. He got started right away and made sure that not only my family, but our dogs had somewhere to go and stay! He continues to call us as we are still dealing with the fire and makes sure the claims dept is doing a good job for us. He has made this process more reassuring and made myself and our family feel like we were not alone. This is hands down the best place to go for all of your insurance needs."
"Cody - thank you so much for taking the time to leave us a 5-star review. We are glad you and your family are quickly back home after a devastating fire. Thank you for trusting our agency for your insurance needs. We are always here to assist!"
Alex Paradise
November 22, 2024
"Great customer service. Always responsive and helpful, I would absolutely recommend!"
"Thank you for the 5-star review. It’s always an absolute pleasure working with you, Alex. "
Rob Barber
November 22, 2024
"Great agency with friendly staff"
"Great customer and friendly guy! If I could, I would give you 5-stars as well!"
Elizabeth Thomas
November 22, 2024
"Trenton goes above and beyond! I hit a deer with my car recently and Trenton responded immediately when I contacted him. He handled everything in a very professional manner and made the process very much worry free! Thank you Trenton!"
"Thank you for the 5-Star review, Elizabeth. You’re awesome too!"
Miller Lynn Israel
November 22, 2024
"I was told by Caleb that I was hostile towards him. He didn’t even know my name. I definitely was upset that he lied. My husband had similar problems with Holly. She made promises & never fulfilled them. It was “no problem” to do single bills, but my husband got repeated calls for months. Trenton Ricketts is anything but trustworthy. If want to be told to “call the corporate office”, this is a great place for you. No service, absolutely disappointing. They still don’t know my name. I’m actually Mrs. Israel. I’m married. It’s Miller Lynn Israel. I’m happily married 28 years in January. So, Caleb, that’s who I am. That’s who we are. Not even a number to you."
Sam Williams
November 16, 2024
"Very friendly staff. Very helpful."
"Thank you so much for the kind words and 5-star review!"
Allyson Williams
November 16, 2024
"Customer service was awesome! Helped me set up my drive safe and save and was very helpful!"
"Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our customer service team. It's our goal to provide helpful and supportive service, and we're glad we could assist you in setting up your Drive Safe and Save. If you have any more questions or need further assistance, feel free to reach out. Safe driving! 🚗💨"
Zachary Malcom
September 19, 2024
"So helpful! Michael helped me find a quote that works for my family, thank you so much! Would reccomend."
Kody Niese
August 27, 2024
"Great service. Agent and staff are very friendly and Knowledgeable. Trenton will find a solution to save you money on business as well as your home and auto. Highly recommend!"
clarrissa kimberly
March 4, 2024
"Always very friendly and helpful!! Great group of folks to do business with! Appreciate them very much!"
"Thank you for being the best part of our agency. We appreciate your kind words."
Laura Watson
January 23, 2024
"My daughter's window was cracked by a passing snow plow during inclement weather. I reached out through email to see how to get it repaired quickly. Within 24 hrs the repair appointment had been set up and carried out and her car returned to her without her having to get her young toddler out in below freezing weather nor did she have to worry about trying to keep him occupied in a shop while the work was being done. This made the issue anxiety free for her and myself. But the customer care didn't stop there Trenton emailed checking to make sure everything was done as planned and met our expectations. This is why I am proud to be a State Farm customer. Im more than a client they treat these situations like they would want their own needs met."
Paul
December 9, 2023
"Super happy with these guys"
"Thank you so much for the 5-star review, Paul. We wish you and your family a very happy holidays."
Jake Webster
October 5, 2023
"Trenton and his team are outstanding! I had progressive and decided to switch! He has saved me over a 120 a month and not to mention he is super easy to work with! 10/10 recommend!"
"Thank you so much for taking the time to leave us a glowing review! We're thrilled to hear that you had such a positive experience with Trenton and our team. We're delighted to know that we were able to help you save over $120 a month and that you found Trenton to be super easy to work with. It's always our goal to provide our customers with the best possible service and to help them save money wherever we can. We're grateful for your business and we hope that you'll continue to choose us for your insurance needs in the future. Thanks again for the 10/10 recommendation!"
pat adams
October 4, 2023
"Enjoyed talking to Calab! He saved me a lot of money. Thanks!! Would recommend checking him out at State Farm."
"Thank you for leaving Caleb a 5-star review. We are appreciative of your business and always happy to save you money!"
Patrick Sweazy
August 5, 2023
"Won’t stop sending unwanted mail to my house when asked to stop. Associated with State Farm as well."
"Patrick - I’m not seeing your name in the system associated with my locally owned office, therefore I am unable remove you from receiving any corporate mailers. Please contact my office so we can assist you with unwanted mail."
Floyd spoon
June 21, 2023
"Nice and friendly"
Bre Ricketts
May 23, 2023
"I always have a great experience with Trenton's team. I moved out of state and had to use another agent for a few years. When I moved back, Trent was able to save me hundreds of dollars compared to my other State Farm agent. I highly recommend seeing what discounts he can offer to you to save you money every month!"
Justin Napier
May 21, 2023
"I switched all my insurance policies to Trenton Ricketts at the beginning of this year... He is definitely the best Insurance agent I have ever dealt with... He answered every question I had for him and made me feel so at home switching... I highly recommend Trenton Ricketts if you are looking for an Insurance agent..."
Max Lynch
May 21, 2023
"Trenton Ricketts State Farm goes above and beyond for their clients! Anytime I need something done it’s handled quickly and efficiently."
Linda Mertz
May 4, 2023
"Great customer service! Very happy with Alexis. She was very helpful by answering all my questions. She was able to set up my auto & home insurance effective immediately. Lovely young lady Thank you"
Doug Carpenter
May 4, 2023
"Great customer service."