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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

A Brigitte

February 20, 2023

5  out of  5 rating by A Brigitte
"Alexis at Trenton Ricketts is very proffessional, patient, resourceful and patient. I would recommend her for any insurance needs."

Misty Cubert

February 14, 2023

5  out of  5 rating by Misty Cubert
"I just had my appointment with Alexis today. She was so informative, personal, and professional. She helped me save so much money on my insurance and this is even after 4 years of being with State Farm. If you want up front honesty about insurance and you want help making the right choices for your needs you have to see Alexis! Thank you Alexis for the wonderful peace of mind I left with this morning. You are awesome."

Linda Wood

January 26, 2023

5  out of  5 rating by Linda Wood
"Great experience, Michael was very thorough in reviewing our account and made suggestions that we are following through with. He is a definite asset for State Farm."

Michelle Patton

January 25, 2023

5  out of  5 rating by Michelle Patton
"I've been with State Farm for many years and just did a review and check up on all of my policies with Alexis. She was VERY knowledgeable and I am extremely impressed with her and this office."

Stephanie Goldsmith

December 13, 2022

5  out of  5 rating by Stephanie Goldsmith
"Alexis was awsome! If you need anything go to her!"

Leslie Kay

December 1, 2022

5  out of  5 rating by Leslie Kay
"Alexis was wonderful and helped me quickly and efficiently while reviewing all my options with me. Would highly recommend her!"

Amber Smith

October 17, 2022

5  out of  5 rating by Amber Smith
"Michael Perry was my agent and he was wonderful! He explained all the details of my insurance to me and was very professional but yet very down to earth and friendly. I didn't feel like I was talking to an insurance agent, I felt like I was talking to a friend. Plus he saved me so much money versus my old insurance company and I'm getting much better coverage! Highly recommend!!!"

Jack Watterson

October 14, 2022

5  out of  5 rating by Jack Watterson
"Wonderful and helpful staff"

L Travis

October 13, 2022

5  out of  5 rating by L Travis
"Abby and Holly have been knowledgeable and helpful since I transferred my insurance to Indiana. Thanks to the front office staff!"

Melissa Murray

August 30, 2022

5  out of  5 rating by Melissa Murray
"I’ve been with State Farm 37 yrs. They have always made sure I get the best coverage for a great price. I couldn’t ask for a better company and Trenton has made sure he stays in touch with me to go over in detail about all my policies. He makes sure I completely understand all my coverage and answers any questions or concerns. Thanks Trenton for the outstanding service."

Mason Owings

July 28, 2022

5  out of  5 rating by Mason Owings
"Getting car insurance from Thomas was really really fun and easy! Made me feel like I was getting a cheap price for my vehicle and my home insurance. I have been looking every where for a guy like him!"

Brendon Richards

July 20, 2022

5  out of  5 rating by Brendon Richards
"Wonderful insurance agency! They saved me over $100 a month on my car. Then provided fast and great service during a recent claim."

Lee Roszczynski

July 20, 2022

1  out of  5 rating by Lee Roszczynski
"I had a major situation over a month ago and NO ONE HAS COME TO MY HOME TO HELP IN ANY WAY."

Cody Webster

March 4, 2022

5  out of  5 rating by Cody Webster
"Holly, Abby, and all other employees at this office are extremely friendly and helpful! If your needing insurance give them a call!"

The Gullion

November 25, 2021

5  out of  5 rating by The Gullion
"Great people and the best rates around! Trenton and his staff have saved my family a lot of money!! Would highly recommend!"

Robbie Curtice

November 24, 2021

5  out of  5 rating by Robbie Curtice
"Couldn't be happier! The staff are all so very friendly and helpful."

Sabrina Dailey

November 24, 2021

5  out of  5 rating by Sabrina Dailey
"Friendly, personal staff! Thank you!!"

Kenneth Van Van wye

November 23, 2021

5  out of  5 rating by Kenneth Van Van wye
"Friendly, fast, and goes out of their way to help!"

Angela Lobb

November 16, 2021

5  out of  5 rating by Angela Lobb
"Holly helped update my policy efficiently during my visit today. MUCH APPRECIATED!"

Tina Kurtz

November 16, 2021

5  out of  5 rating by Tina Kurtz
"Warm and friendly staff. Holly is amazing. She had us covered and on our way in no time. Thank you for all your hard work."

Jamie Valkovci

November 15, 2021

5  out of  5 rating by Jamie Valkovci
"Trenton, Abby, and Holly are always friendly, patient and courteous. Our family carries multiple policies with this State Farm agent and working with him and the staff has always been a breeze. I would highly recommend Trenton Ricketts and his team for all your insurance needs."

Dale Comer

November 12, 2021

5  out of  5 rating by Dale Comer
"Best burnt ends in the country!! Not to mention great guy!"

Kimberley Cieslinski

November 12, 2021

5  out of  5 rating by Kimberley Cieslinski
"Your staff is excellent, welcoming and extremely knowledgeable! So happy to be a part of the State Farm family as we have been for decades!"

MrBodacious

November 12, 2021

5  out of  5 rating by MrBodacious
"Holly is amazing!!!! Thank you so much for all the help!"

Taylor Thompson

November 12, 2021

5  out of  5 rating by Taylor Thompson
"Trenton and his team are super nice and helpful! Wouldn’t go anywhere else!"